Privacy Policy for Kaolin Kriya
At Kaolin Kriya, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our online platform, engage with our services, or purchase our handcrafted ceramic yoga props, bespoke meditation bowls, artisanal glass diffusers, or custom ceramic aromatherapy burners.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Identification Information: This includes your name, email address, postal address, phone number, and payment information when you make a purchase or create an account on our site.
- Transactional Data: Details about products you have purchased, orders placed, and inquiries made.
- Usage Data: Information about how you access and use our online platform, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand user behavior and improve our site's functionality.
- Communication Data: Any information you provide when you communicate with us via email, contact forms, or other channels.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To process and fulfill your orders, including managing payments, shipping, and returns for our ceramic and glass products.
- To provide customer support and respond to your inquiries regarding our handcrafted items or services.
- To improve our online platform, product design, and service offerings, including personalizing your experience.
- To send you marketing communications, updates, and promotional offers related to Kaolin Kriya's products and services, only if you have opted-in to receive them.
- To maintain the security and integrity of our online platform and prevent fraud.
- To comply with legal obligations and regulations.
3. Data Sharing and Disclosure
We may share your information with third parties only in the following circumstances:
- Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, website hosting, analytics, and marketing. These providers have access to your personal data only to perform these tasks and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.
- With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
6. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for satisfying any legal, accounting, or reporting requirements. When we no longer need to process your data for these purposes, we will either delete or anonymize it.
7. Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our site may become inaccessible or not function properly.
8. Links to Other Websites
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children's Privacy
Our services are not intended for individuals under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your data protection rights, please contact us:
Kaolin Kriya
18 Maxwell Road, #10-12, MND Building
Singapore, Singapore, 069114
Singapore